Novotel London West, London

The hotel offers clean and comfortable rooms, with friendly staff and a convenient location, though the dining options are somewhat limited. The facilities are well-maintained and enjoyable, providing overall value for money.

The hotel is conveniently located near Hammersmith Station, making it easy to access transportation and nearby attractions. The rooms are practical and clean, but some maintenance issues like stains and malfunctioning sockets were present. Despite these drawbacks, the helpful staff tried their best to assist with any inconveniences.

My stay at the hotel was a mix of positives and negatives. The rooms were spacious with a lovely settee, but adjusting the Air Con was a challenge. The huge comfy bed and blackout blinds made for a restful sleep. The service was mostly pleasant, but it was surprising to encounter a lack of knowledge regarding Scottish currency. The location was convenient for the underground and Apollo Theatre, although the distance to Hammersmith station was unexpected. The dining experience had a good variety of food, but the pricing seemed a bit high for what was offered. Overall, the hotel provided a comfortable stay with a few minor hiccups.

My stay at the hotel had its ups and downs. The rooms were a good size, clean, with a good TV and internet, although the hot water was a bit unpredictable and sharing the floor with a large wedding party was noisy. The hotel's basic and minimalistic design was noticeable throughout.

The hotel had a view of the construction site from the bed, and the supply in the room had been closed for a long time. Despite hanging the tag out, the cleaning was not done. The service was unbelievably helpful, especially from Arianne, Meri, Andrea, and Salah, who interacted with us in a fantastic manner. The location was close to bus and underground lines, but not central. The dining experience was good, although when busy, the coffee machines ran out quickly. The facility was dated and tired, with mold in the bathroom.

The hotel's location is fantastic, being super close to the Hammersmith subway stop and within walking distance to numerous pubs, restaurants, and shops. The rooms were spacious and clean. The staff were a mix of polite and blunt encounters. The dining experience fluctuated between good and a rip-off. The overall package includes great amenities but falls short in terms of consistently friendly service and value for money.

The hotel had some positives like a convenient location near public transportation and attractions, but also had some drawbacks like the room assignment and maintenance issues.

The hotel offers a mix of positive and negative aspects. While the location is excellent and near key attractions, the rooms are old and need renovation. The dining options were varied, but some areas needed improvement. Overall, it's a decent place but with room for enhancements.

The hotel is in a convenient location just off the A4, with modern and functional facilities. The rooms may benefit from a refurbishment to align better with the hotel's overall ambiance. The dining experience offers a good selection but at a slightly steep price.

The hotel was a letdown in terms of room cleanliness with unexpected findings in the toilet; however, it was excellent for our planned activities. The service, particularly from the conference and events team, was appalling, but it was redeemed by the helpful and diverse staff members. The location was perfect for accessing the Apollo and Hammersmith tube, although the tube station opposite made it hard to reach. Overall, the facilities were adequate.